Zanzibar Tours & Serengeti Safari

E-mail: info@kiliedutravel.com / Tel: +255759687589 / WhatsApp: +255759687589 / Skype: pmandago

travel agency in dar es salaam, tanzania

Kiliedu Travel & Tours | Emergency Policy


What Our Clients Say!

“Thank you Mr. Paschal for everything! We enjoyed the two days and one night at Makumi National Park. We would like to thank you for coming to welcome us at the hotel and for being honest and informative. This was a lifetime experience that we won't forget.”

Mahmoud & Khatib, Egypt – July 13, 2022.

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For the case of an emergency when traveling to Tanzania you should always know the emergency basics in relation to the following policies..

Kiliedu Travel & Tours Emergency Contacts

Kiliedu Travel & Tours Head Office is located in Dar Es Salaam. For the case of any emergency when travelling with Kiliedu Travel & Tours contact the following persons immediately.

1. Paschal Mandago – Director Phone: +255759687589 / +255784866871 WhatsApp: +255759687589


2. Mohammed Hussein – Senior Tour guide. Phone: +255652718086 / +255785663693

3. Immediately contact your tour guide at your area. Normally when making a tour with us you will always be accompanied by the tour guide who is always in touch with our office 24/7 hours. 4.

Medical Emergency/ Sickness

When a guest gets sick tell your guide immediately for first aid help or call the senior tour guide or the director directly so that a patient can be taken to the hospital as soon as possible.

Emergency For Accident

When a guest gets an accident tell your guide immediately or call the senior tour guide or the director directly for more assistance. It’s important that you know the ambulance emergency number in Tanzania or in the region where you are making a tour with us.

1.Ambulances Telephone Numbers
• Emergency: 112
• AAR +255754760790 (Dar es Salaam)
• AAR +255 27 2701121 (Arusha)

2. Fire Emergency: 112

3. Police Emergency: 112
• Dar es Salaam +255 22 2117362
• Arusha +255 27 2503641
• Zanzibar +255 24 2235669

Remember to keep your travel insurance card/details close to you so that it can be easy to use it when needed.

Passport Lost Emergency

If you lose your passport you should immediately tell your tour guide so that he/she can help you to report it to the police or local authorities and get a written report. Then contact your nearest embassy or consulate, so that they can be able to provide you with a temporary passport and further guidance.

Credit Card or Mobile Phone Lost Emergency

If your credit card or mobile phone is lost tell your tour guide immediately for a quick help and communication with our office. Always know where to find the inactivation phone number. Your bank, credit card issuer and mobile phone operator usually has a 24/7 hours emergency number for blocking cards.

Money Lost Emergency

If you loose your money, tell your tour guide immediately for necessary support. Still you can contact your travel insurance company for guidance, ask friends or family to send you money through quick transfer services. It's advised not to carry or store large amount of money in cash but it’s a good idea to keep a little amount of money with you.

Travel Documents Lost Emergency

If you lose your travel documents such as tickets, car rental vouchers, adventure vouchers etc., tell your tour guide immediately so that Kiliedu Travel & Tours can help you to get a copy of it. For other travel documents that are not replaceable, please contact your travel agent who issued the original document.

Assault Emergency

If you have been the victim of assault you should contact your tour guide immediately so that he can communicate with our office for a quick support to report the incident the police or local authorities. Seek medical attention if needed and call your travel insurance company who can advise you further.

Detention and jail Emergency

In case you are locked up in Tanzania Kiliedu Travel & Tours will make a quick effort to communicate with your embassy or consulate in Tanzania or the nearest one for any necessary help. Advised to obey the country laws while staying in any foreign country including Tanzania.

Natural Disasters Emergency

While in Tanzania, If a natural disaster occur like flooding, tropical storms, earthquakes, tsunamis etc follow the guidelines of local authorities and try not to panic but keep focused in the event of evacuation and emergencies etc. All guests in Tanzania are covered by AMREF emergency response. In any case where guests need to be evacuated out of Tanzania. AMREF will cover all emergency responses. NEED

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Death Emergency

In the unlikely event of death while staying in Tanzania such as a family member or a travel companion you must urgently report to your tour guide, Senior tour guide and the Director so that they can take the appropriate measures. This includes reporting to the local authorities, your country's embassy or consulate and the guest travel insurance company.

Kiliedu Travel & Tours is keen for the safety of all our guests 24/7 hours in their stay in Tanzania.

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Zanzibar Beach Holiday

The Northern beaches of Zanzibar Island are special, unlike the Eastern and Western beaches. This top Island location is blessed by not having to deal with high and low tides. Ras Nungwi and Kendwa beach are the best for its party atmosphere, many bars and clubs, but the entire atmosphere remains Zanzibar style. The northern beaches are perfect and the haven for underwater lovers.

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Kilimanjaro Climb And Wildlife Safari – 14 days/ 13 Nights

Kiliedu Travel & Tours will organize your trip to Kilimanjaro Climb via Marangu Route with Wildlife Safaris to Tarangire or Lake Manyara, Serengeti and Ngorongoro Crater

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Mount Meru Climb And Wildlife Safari – 12 days/11 Nights

Kiliedu Travel & Tours will organize your trip to Mount Meru Climb and Tarangire or Lake Manyara, Serengeti and Ngorongoro Crater. Serengeti has one of the most amazing wildebeest migrations which make it a special park of all.

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The Ultimate Tanzania Wildlife Safari - 7 Days / 6 Nights:

Day 1: Arrival – Arusha.

Arrival at Kilimanjaro International Airport (JRO).
• Meals Plan: Full Board (FB)

Day 2: Tarangire National Park

Enjoy a full day game drive through the park with a picnic lunch. This park is known for its holding one of the largest elephant herds in Africa. Lions, giraffes, zebras well seen and over 500 different birds’ species to find.
• Meals Plan: Full Board (FB)

Day 3: Seronera Valley (Central Serengeti National Park

Imagine immense short-grass plains that run to the horizon. Now imagine the plains filled with so many wildebeest and zebra that they run to the horizon too. This is just a glimpse of the incredible views at the Serengeti National Park. There is no other place in the world where you can get such a feeling of wild expanse.

The Seronera Valley is one of many world famous attractions located in the heart of Serengeti National Park with vegetation changes do acacia dotted plains, where lions and leopards are often spotted. The banks of the Seronera River are lined with lush palm trees, sausage trees, towering yellow fever acacias, bird species and the Retima Hippo Pool.

The Central Serengeti Seronera Valley supports a much greater diversity of resident wildlife than anywhere else in the Serengeti including elephant, giraffe, impala, waterbuck, hippo, topi, reedbuck, buffalo and baboon. This resident prey in turn attracts the highest concentrations of large predators in Africa lion, hyena, leopard and cheetah and a multitude of smaller predators.
• Meals Plan: Full Board (FB)

Day 4: Ngorongoro crater & Hot Air Balloon (Option)

The balloon safari will give you an incredible view of the Great Migration of Serengeti National Park.

Enjoy a full day game drive through the crater. We will descend over 600 meters into the crater to view wildlife passing through the forested slopes of the Ngorongoro Crater Highlands before arriving at the rim of the crater. The crater is one of the most densely crowded game areas in the world, home to nearly 40,000 animals.

Ngorongoro Crater rim gives the nice panoramic views of the floor, Beautiful views of Ngorongoro crater hills and Green nature of the Ngorongoro crater as usual. All these will give you an incredible view you won’t need to stop seen it. Also, The Big Five, African lion, leopard, black rhino, elephant and buffalo are easily seen here
• Meals Plan: Full Board (FB)

Day 5: Lake Manyara National Park

Enjoy a full day game drive in the park with a picnic lunch. Lake Manyara is best known for its rich variety of bird life and tree climbing lion. Elephants, monkeys, flamingos, pelicans, cormorants and storks, to mention a few also visible in Manyara. You will then drive to Lake Eyasi for your dinner and overnight.
• Meals Plan: Full Board (FB)

Day 6: Lake Eyasi (Hadzabe & Datoga tribe).

You will go hunting with the Hadzabe tribe. They are among the last hunter- gatherers in the world. Follow them while they try to catch an animal right in front of you. You will also get time to visit the Datoga tribe.
• Meals Plan: Full Board (FB)

Day 7: Departure:

Depending on your flight schedule, you will depart through Kilimanjaro International Airport (JRO).
• Meals plan: Half Board (HB)


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The Ultimate Zanzibar Beach Holiday 8 Days / 7 Nights

Day 1: Arrival and Resting.

Arrival at Abeid Aman Karume International Airport (ZNZ).
• Meals plan (All Inclusive)

Day 2: Prison/Tortoises Island Snorkeling (Changuu Island) & Stone Town Tour

Earning its name as a former prison for slaves and a quarantine station for Zanzibar and the mainland, nowadays the island gives you the chance to escape for some peace and quiet.

The island lies just off the Old Stone Town, it is also a home to giant land tortoises that were imported from Seychelles in the late 19th century. Now it is more commonly known as a home of Zanzibar’s Giant Aldabran Tortoise colony, some of which are over a hundred years old! This endangered species came to Zanzibar as a gift from the government of the Seychelles.

Once on the island, you have the opportunity to feed and pet the tortoises; if you have time you may also like to take a stroll through the forested interior where you will see a wide variety of birds, colorful peacocks, bats, and beautiful butterflies. Keep your eyes peeled too for the shy and elusive Duikers – an unusual tiny antelope species.
It is fringed with a beautiful coral reef, ideal for snorkeling, and has a lovely white beach for sunbathing. This tour is a great way to see some history and wildlife, and also to see Stone Town from the sea as many old maritime legends would have done.

You will finally have a guided Stone town tour. The town was declared as The World heritage site by UNESCO. With the best tour guide in Zanzibar, you will walk on the footsteps of Arab Sultans of Zanzibar. Discovery of the wonderful labyrinths of Zanzibar, visit of the historical sites, presentation of the Zanzibar doors, their roles and significance.
• Meals plan (All Inclusive)

Day 3: Safari Blue, Sand Bank tour

You will drive all the way south west of the Island to the fishing village of Fumba. You will then board the dhows and set off searching the Dolphins (85% chances). The species are frequently found at Menai Bay are Spinner and Bottlenose dolphins. Swim with them as long as they stay close to the boat. You will then go on to one of the selected snorkeling areas, while accompanied by a snorkeling guide to show you points of interest and to assist the beginners. Still you have the option to relax on the beach only.
• Meals plan (All Inclusive)

Day 4: Spice Tour & Kendwa Beach

You will go to Discover spices, fruits, coconut tree climbing, and taste some of the Zanzibar fruits, Seating on the mat at the village at the end for lunch. Mbeya spiced rice, served with beef, turmeric-coconut sauce and cassava spinach/English spinach cooked in coconut “Self-service”. The categories of fruits served after delicious meal.

After spice visit you will drive all the way to Kendwa beach. You can also enjoy a day of snorkeling or scuba diving. Indeed, a place to relax for all type of travelers. Don't forget to stroll along the white sands of Kendwa and to take photos for your loved ones.
• Meals plan (All Inclusive)

Day 5: Baraka Natural Aquarium

You will depart from the hotel to Baraka Natural Aquarium. You will have the opportunity to swim with giant green turtles and tropical fish in the natural pool. Other activities can be enjoyed on site or in the surroundings, including cycling, fishing, snorkeling and diving.
• Meals plan (All Inclusive)

Day 6 & 7: Free and Resting.

The Zanzibar Island beaches are special, perfect and the haven for underwater lovers. Zanzibar beaches are blessed by not having to deal with much high and low tides. It’s best for its party atmosphere, many bars and clubs, but the entire atmosphere remains Zanzibar style..
• Meals plan (All Inclusive)

Day 8: Free and Departure.

Depending on your flight schedule, you will depart through Abeid Aman Karume International Airport (ZNZ).
• Meals plan (All Inclusive)


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Have You Ever Travelled To Ndutu?


The Great Migration is in the Southern Serengeti in December - March. Ndutu is southern Serengeti area but a part of Ngorongoro Conservation Area Authority (NCAA).

At the heart of the South Serengeti lies the world famous Ndutu it’s situated in the Ngorongoro conservation area, part of the southern Serengeti eco-system. Offering consistently the best wildlife viewing during the green season,

Ndutu is strategically situated at the center of the southern plains although the immediate area is blanketed with a forest of acacia trees. Since the 1960s, Ndutu had been a favorite destination for many distinguished authors, filmmakers and wildlife biologists. Researchers Jane Goodall and Hugo van Lawick used Ndutu as a base for much of their research.