Zanzibar Tours & Serengeti Safari

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travel agency in dar es salaam, tanzania

Kiliedu Travel & Tours | Terms and Conditions

What Our Clients Say!

“Thank you Mr. Paschal for everything! We enjoyed the two days and one night at Makumi National Park. We would like to thank you for coming to welcome us at the hotel and for being honest and informative. This was a lifetime experience that we won't forget.”

Mahmoud & Khatib, Egypt – July 13, 2022.

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1. Application and Services

1.1. Kiliedu Travel & Tours will undertakes to render to the Tourist a package of services (Tourist Product or Itinerary) in accordance with Request (Order) of the Tourist in written form sent to him by e-mail in exchange for payment established in Kiliedu Travel & Tours Travel plan.

1.2. Kiliedu Travel & Tours shall provide tour arrangements and itinerary management requested by the client so that the client receives tour services including transport/accommodations (tour services) provided by transportation/accommodation operators during the tour itinerary set by Kiliedu Travel & Tours.

1.3. When applying for group tour arrangements (more than 2 people), the tour application including conclusion and cancellation of the application shall be exchanged between Kiliedu Travel & Tours and the group representative.

1.4. In case the group representative does not accompany the group, Kiliedu Travel & Tours shall consider one of the members who have been selected by the representative as the group representative who is responsible for the application after tour starting day.

2. Special Consideration of the client

1.1. The client shall notify Kiliedu Travel & Tours when submitting application if requiring special consideration during the tour period, Kiliedu Travel & Tours shall comply with such requests when feasible.

1.2. Clients who require special attention from Kiliedu Travel & Tours during the tour for reason of chronic disease, general ill-health, pregnancy or physical handicap, shall advise Kiliedu Travel & Tours of this when applying for the tour. Kiliedu Travel & Tours shall comply with such requests to the extent deemed feasible and reasonable. And if Kiliedu Travel & Tours take a special arrangement in compliance with the client’s request, the client shall be responsible for incurred expenses related with the request. Kiliedu Travel & Tours may require clients to present a medical certificate. Kiliedu Travel & Tours may refuse a client’s application if conditions at travel destinations and facilities are such that safe, smooth tour operation cannot be guaranteed, or require the client to be accompanied by an escort. In some cases, Kiliedu Travel & Tours shall change a part of the itinerary or recommend the client to join another tour. Notification concerning acceptance or rejection of a special client participation in the tour shall be made by Kiliedu Travel & Tours within one week after the application is submitted.

1.3. If Kiliedu Travel & Tours determines that the client needs medical diagnosis or treatment by a physician owing to illness, functional disease or other reasons during the tour, Kiliedu Travel & Tours shall take measures necessary to ensure smooth operation of the tour. All costs resulting from such measures shall be borne by the client

1.4. A client under 20 years of age traveling alone during the tour period shall provide Kiliedu Travel & Tours with written consent of his/her guardian. Clients under 15 years of age must be accompanied by a parent or guardian.

1.5. Kiliedu Travel & Tours may refuse an application if any one of the client’s age or other conditions does not conform to those designated for tours aimed at specific customer categories or purposes.

3. Prices

All prices are in US dollars (US$) per person. Prices are based on costs at the time of publication. In creating your desired tour and itinerary, we may use independent suppliers. We reserve the right to change published prices at any time before booking is confirmed. In case the price increases unexpectedly for more than 5% (for entry fees, accommodation, fuel, etc.), we reserve the right to adjust the rates. Kiliedu Travel & Tours is under no obligation to give breakdown costs involved in any tour packages.

3.1 Rates include

  • All taxes/VAT
  • Park fees
  • Accommodation as mentioned in final itinerary
  • 1 - 3 meals a day as described in final itinerary
  • Bottled water during game drives
  • Transportation as mentioned in the tour description, 4x4 Toyota Land Cruiser with pop-up roof for game driving days and Toyota minivan for airport transfers
  • All activities as mentioned in the tour description
  • A professional driver/guide

3.2 Rates exclude

  • International flights
  • Airport transfer
  • Tips
  • Visa fees
  • Travel insurance
  • Drinks
  • Cigarettes
  • Other personal items
  • Laundry
  • Vaccination

3.3. Payment method

As always we ask our clients for a 50% deposit to confirm their reservation. Once payment has been processed, we ask for payment confirmation with us via email. You can pay through bank wire transfer or Online Payoneer MasterCard The other 50% we ask to receive in USD cash on the start date or bank wired at least 3 weeks before start date.

3.4. Cancellation fees

61 days+ prior to the start date: 0% of the total cost, full refund
31 – 60 days prior to the start date: 50% of the total cost
21 – 30 days prior to the start date: 70% of the total cost
8 – 20 days prior to the start date: 80% of the total cost
1– 7 days prior to the start date: 100% of the total cost, no refund

No refunds are given for lost travel time or substitution of facilities and/or accommodations, itineraries amended after departure as a result of client's inconveniences or delay. Refunds will not be made for unused sightseeing trips, game drives or meals etc.

3.5. Alteration

We reserve the right to alter any arrangements or cancel a scheduled operation should it be obligatory in case of poor road conditions, weather conditions, security matters, border closures or any other reason beyond our control. The local conditions in Africa are not always predictable and from time to time delays and diversions from the planned route can happen. We will do our best to please you and minimize inconveniences but cannot be responsible for matters clearly beyond our control.

4. Confidentiality

Kiliedu Travel & Tours will not disclose to third parties client information without the consent of the client.

The confidentiality provisions of this Agreement will not apply to and will exclude information generally available to the public, or disclosed to a third party by the own client without restriction, information rightfully obtained from other sources, information independently developed by the client or information previously known to a client.

Kiliedu Travel & Tours Privacy Policy

5. Liability

5.1 Kiliedu Travel & Tours its agents and sub-contractors act only as the passenger's agents in matters relating the tours, itineraries, hotel accommodation, transportation etc., and shall not in any way be liable for injury, death, illness, delays, subsequent missing of ship, air or train connection, inconveniences arising from unannounced alteration of ship, air or train schedules, weather conditions, loss or damage to personal property whether resulting from but not limited to force majeure or acts of God, civil unrest or revolt, acts of war, strikes or other labor activities, animals, any criminal or terrorist activities.

5.2 Kiliedu Travel & Tours shall not be responsible for any loss or damage to any luggage or equipment carried while on tour.

5.3 All participants are advised to take out an insurance policy to cover personal accidents, medical expenses and loss of your baggage.

5.4 It is client’ responsibility to ensure that they have current, valid and comprehensive travel medical insurance to cover themselves and any dependents or companions travelling with them.

5.5 It is most recommended that all travelers arrange their personal travel insurance to cover medical, property and other personal risks for the duration of their holiday and safari.

5.6 It is the client’s responsibility to ensure that their passport, visa, health certificates, inoculations, or other documentation required for the trip are obtained, valid and that are all in order.

5.7 In case of vehicle/equipment damage or other failures occur during the safari Kiliedu Travel & Tours repairs or replaces the vehicle/equipment in reasonable time. There will be no refund given from the price.

5.8 The customer is responsible for organizing transportation if not included in the price quoted for the booked program. The customer is responsible for arriving at the specified time and place in good time.

5.9 Kiliedu Travel & Tours must be advised in writing of any special requests, such as dietary needs food or other allergies when you submit your reservation. This will ensure that our arrangements are to your satisfaction as described before.

5.10 Kiliedu Travel & Tours will attempt to meet any such requests, whenever possible but cannot guarantee them. Certain special requests may require procurement costs, which will be charged to your account. Any such charges will be communicated to you at the earliest opportunity.

5.11 However Kiliedu Travel & Tours shall make efforts to ensure the client’s safe and smooth traveling all the adventure.

6. Requests

Requests for other than English speaking guides, such as Chinese, German, French, Spanish or any other must be made with notice before booking. Such requests may require an additional cost.

7. Kiliedu Travel & Tours reserves

Kiliedu Travel & Tours reserves the right to decline and to accept anyone on a safari. The company reserves the right to remove from the safari, at his or her sole expense, anyone whose condition is such that he or she could create a hazard to himself or others, or otherwise impact the enjoyment of other passengers on the safari.

8. Kiliedu Travel & Tours may take photographs

Kiliedu Travel & Tours may take photographs or film of its trips and trip participants. Kiliedu Travel & Tours express permission to do so and for Kiliedu Travel & Tours to use such for promotional or commercial use without payment of any compensation.

9. Kiliedu Travel & Tours reserves the right

Kiliedu Travel & Tours reserves the right to employ independent suppliers or sub-contractors for all or part of the arranged services.

10. Our safaris and/or mountain climbs

Our safaris and/or mountain climbs involve traveling in some of the more remote areas of East Africa where wild animals such as elephant, buffalo, hippo, lion, leopard, hyena, crocodile and other reptiles roam. Many services common in your home area (such as communications; telephones; medical assistance; evacuation in the face of danger, illness or injury; ground, water or air transport etc.) may be unavailable or provided at a lower standard than that available to you in your home country. The standard of roads, for example, can be such that travel is impossible during or after heavy rain or floods. In many areas it is not possible for an aircraft to land at an airstrip at night, even in a medical emergency.

11. When it comes to wildlife viewing

When it comes to wildlife viewing, please be advised there are no guarantees nor does Kiliedu Travel & Tours guarantee the viewing of 100% of all the animal and bird species found in Tanzania.

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Zanzibar Beach Holiday

The Northern beaches of Zanzibar Island are special, unlike the Eastern and Western beaches. This top Island location is blessed by not having to deal with high and low tides. Ras Nungwi and Kendwa beach are the best for its party atmosphere, many bars and clubs, but the entire atmosphere remains Zanzibar style. The northern beaches are perfect and the haven for underwater lovers.

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Kilimanjaro Climb And Wildlife Safari – 14 days/ 13 Nights

Kiliedu Travel & Tours will organize your trip to Kilimanjaro Climb via Marangu Route with Wildlife Safaris to Tarangire or Lake Manyara, Serengeti and Ngorongoro Crater

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Mount Meru Climb And Wildlife Safari – 12 days/11 Nights

Kiliedu Travel & Tours will organize your trip to Mount Meru Climb and Tarangire or Lake Manyara, Serengeti and Ngorongoro Crater. Serengeti has one of the most amazing wildebeest migrations which make it a special park of all.

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The Ultimate Tanzania Wildlife Safari - 7 Days / 6 Nights:

Day 1: Arrival – Arusha.

Arrival at Kilimanjaro International Airport (JRO).
• Meals Plan: Full Board (FB)

Day 2: Tarangire National Park

Enjoy a full day game drive through the park with a picnic lunch. This park is known for its holding one of the largest elephant herds in Africa. Lions, giraffes, zebras well seen and over 500 different birds’ species to find.
• Meals Plan: Full Board (FB)

Day 3: Seronera Valley (Central Serengeti National Park

Imagine immense short-grass plains that run to the horizon. Now imagine the plains filled with so many wildebeest and zebra that they run to the horizon too. This is just a glimpse of the incredible views at the Serengeti National Park. There is no other place in the world where you can get such a feeling of wild expanse.

The Seronera Valley is one of many world famous attractions located in the heart of Serengeti National Park with vegetation changes do acacia dotted plains, where lions and leopards are often spotted. The banks of the Seronera River are lined with lush palm trees, sausage trees, towering yellow fever acacias, bird species and the Retima Hippo Pool.

The Central Serengeti Seronera Valley supports a much greater diversity of resident wildlife than anywhere else in the Serengeti including elephant, giraffe, impala, waterbuck, hippo, topi, reedbuck, buffalo and baboon. This resident prey in turn attracts the highest concentrations of large predators in Africa lion, hyena, leopard and cheetah and a multitude of smaller predators.
• Meals Plan: Full Board (FB)

Day 4: Ngorongoro crater & Hot Air Balloon (Option)

The balloon safari will give you an incredible view of the Great Migration of Serengeti National Park.

Enjoy a full day game drive through the crater. We will descend over 600 meters into the crater to view wildlife passing through the forested slopes of the Ngorongoro Crater Highlands before arriving at the rim of the crater. The crater is one of the most densely crowded game areas in the world, home to nearly 40,000 animals.

Ngorongoro Crater rim gives the nice panoramic views of the floor, Beautiful views of Ngorongoro crater hills and Green nature of the Ngorongoro crater as usual. All these will give you an incredible view you won’t need to stop seen it. Also, The Big Five, African lion, leopard, black rhino, elephant and buffalo are easily seen here
• Meals Plan: Full Board (FB)

Day 5: Lake Manyara National Park

Enjoy a full day game drive in the park with a picnic lunch. Lake Manyara is best known for its rich variety of bird life and tree climbing lion. Elephants, monkeys, flamingos, pelicans, cormorants and storks, to mention a few also visible in Manyara. You will then drive to Lake Eyasi for your dinner and overnight.
• Meals Plan: Full Board (FB)

Day 6: Lake Eyasi (Hadzabe & Datoga tribe).

You will go hunting with the Hadzabe tribe. They are among the last hunter- gatherers in the world. Follow them while they try to catch an animal right in front of you. You will also get time to visit the Datoga tribe.
• Meals Plan: Full Board (FB)

Day 7: Departure:

Depending on your flight schedule, you will depart through Kilimanjaro International Airport (JRO).
• Meals plan: Half Board (HB)

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The Ultimate Zanzibar Beach Holiday 8 Days / 7 Nights

Day 1: Arrival and Resting.

Arrival at Abeid Aman Karume International Airport (ZNZ).
• Meals plan (All Inclusive)

Day 2: Prison/Tortoises Island Snorkeling (Changuu Island) & Stone Town Tour

Earning its name as a former prison for slaves and a quarantine station for Zanzibar and the mainland, nowadays the island gives you the chance to escape for some peace and quiet.

The island lies just off the Old Stone Town, it is also a home to giant land tortoises that were imported from Seychelles in the late 19th century. Now it is more commonly known as a home of Zanzibar’s Giant Aldabran Tortoise colony, some of which are over a hundred years old! This endangered species came to Zanzibar as a gift from the government of the Seychelles.

Once on the island, you have the opportunity to feed and pet the tortoises; if you have time you may also like to take a stroll through the forested interior where you will see a wide variety of birds, colorful peacocks, bats, and beautiful butterflies. Keep your eyes peeled too for the shy and elusive Duikers – an unusual tiny antelope species.
It is fringed with a beautiful coral reef, ideal for snorkeling, and has a lovely white beach for sunbathing. This tour is a great way to see some history and wildlife, and also to see Stone Town from the sea as many old maritime legends would have done.

You will finally have a guided Stone town tour. The town was declared as The World heritage site by UNESCO. With the best tour guide in Zanzibar, you will walk on the footsteps of Arab Sultans of Zanzibar. Discovery of the wonderful labyrinths of Zanzibar, visit of the historical sites, presentation of the Zanzibar doors, their roles and significance.
• Meals plan (All Inclusive)

Day 3: Safari Blue, Sand Bank tour

You will drive all the way south west of the Island to the fishing village of Fumba. You will then board the dhows and set off searching the Dolphins (85% chances). The species are frequently found at Menai Bay are Spinner and Bottlenose dolphins. Swim with them as long as they stay close to the boat. You will then go on to one of the selected snorkeling areas, while accompanied by a snorkeling guide to show you points of interest and to assist the beginners. Still you have the option to relax on the beach only.
• Meals plan (All Inclusive)

Day 4: Spice Tour & Kendwa Beach

You will go to Discover spices, fruits, coconut tree climbing, and taste some of the Zanzibar fruits, Seating on the mat at the village at the end for lunch. Mbeya spiced rice, served with beef, turmeric-coconut sauce and cassava spinach/English spinach cooked in coconut “Self-service”. The categories of fruits served after delicious meal.

After spice visit you will drive all the way to Kendwa beach. You can also enjoy a day of snorkeling or scuba diving. Indeed, a place to relax for all type of travelers. Don't forget to stroll along the white sands of Kendwa and to take photos for your loved ones.
• Meals plan (All Inclusive)

Day 5: Baraka Natural Aquarium

You will depart from the hotel to Baraka Natural Aquarium. You will have the opportunity to swim with giant green turtles and tropical fish in the natural pool. Other activities can be enjoyed on site or in the surroundings, including cycling, fishing, snorkeling and diving.
• Meals plan (All Inclusive)

Day 6 & 7: Free and Resting.

The Zanzibar Island beaches are special, perfect and the haven for underwater lovers. Zanzibar beaches are blessed by not having to deal with much high and low tides. It’s best for its party atmosphere, many bars and clubs, but the entire atmosphere remains Zanzibar style..
• Meals plan (All Inclusive)

Day 8: Free and Departure.

Depending on your flight schedule, you will depart through Abeid Aman Karume International Airport (ZNZ).
• Meals plan (All Inclusive)

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Have You Ever Travelled To Ndutu?

The Great Migration is in the Southern Serengeti in December - March. Ndutu is southern Serengeti area but a part of Ngorongoro Conservation Area Authority (NCAA).

At the heart of the South Serengeti lies the world famous Ndutu it’s situated in the Ngorongoro conservation area, part of the southern Serengeti eco-system. Offering consistently the best wildlife viewing during the green season,

Ndutu is strategically situated at the center of the southern plains although the immediate area is blanketed with a forest of acacia trees. Since the 1960s, Ndutu had been a favorite destination for many distinguished authors, filmmakers and wildlife biologists. Researchers Jane Goodall and Hugo van Lawick used Ndutu as a base for much of their research.